The business of hotel has witnessed changes since last few years and the credit of this might to to the power of Internet. Internet has given travelers a lot many options to choose their accommodation But, this has also made hotels to keep reforming and upgrading services to the satisfaction of hotel guests. "What can you do for your guests that will make them so happy that they can’t wait to get home and tell all of their friends just how great an experience they had at your hotel?" asks Hotel Managers Group in one of their posts to the blog.
Here are few tips they have suggested to hotel operators for keeping hotel guests happy:
- Never make guests wait to check-in
- Feed them for free
- Provide more food and drink
- Accommodate the needs of families
- Easy access to swimming pools, exercise equipment and game rooms
- Cater to the business traveler with perfection
- Provide airport transportation and other services
- Round the clock housekeeping services
- Check-out is just as important as check-in
Running a hotel is all about people and therefore make an extra effort to show that it is more important that your guests are happy than it is to make money, you will be generously rewarded with happy guests and high bookings. (View original article here: http://hmghotelsblog.com/2013/04/25/secrets-to-happier-hotel-guests-in-2013/ )
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